Wokay Refund and Cancellation Policy
Last updated: 10th July 2023
At Wokay, we want you to have complete confidence in your subscription. This Refund and Cancellation Policy explains our practices regarding trials, billing, cancellations, and refunds.
1. Free Trial & Refunds
We offer a 14-day free trial for all new users to fully explore and test our service before subscribing. Since you can try before you buy, we do not offer refunds on paid subscription plans.
Refunds may only be considered in rare cases such as duplicate payments, technical errors, or where required by applicable law.
2. Billing & Renewals
All subscriptions renew automatically unless cancelled before the renewal date. If you cancel, you will continue to have access to Wokay until the end of your current billing cycle. No partial refunds will be issued for unused time.
3. Cancellation Process
To cancel your subscription, please contact us at support@wokay.com. Our team will assist you promptly. Cancellations take effect immediately, but you will retain access until the end of your billing period.
4. Non-Refundable Services
Payments for partial months, unused features, or inactive accounts are non-refundable.
5. Updates to This Policy
We may update this Refund and Cancellation Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date. We encourage you to review this page periodically.
6. Contact Us
If you have any questions regarding this Refund and Cancellation Policy, please contact us at support@wokay.com.
By subscribing to Wokay, you acknowledge that you have read, understood, and agree to this Refund and Cancellation Policy.
Thank you for choosing Wokay.